Effective Date: 24 February 2026
These Terms of Use (“Terms”) govern access to and use of the Opscale platform provided by Opscale SAL.
By accessing or using the Services, you agree to these Terms.
1. Eligibility
You must:
- Be authorized by a registered organization
- Use the Services for legitimate business purposes
- Comply with applicable laws
2. Account Responsibility
You are responsible for:
- Maintaining confidentiality of login credentials
- All activities conducted under your account
- Promptly notifying your organization of unauthorized access
3. Acceptable Use
You agree NOT to:
- Use the platform for unlawful purposes
- Upload malicious code or harmful content
- Attempt to gain unauthorized access
- Interfere with system integrity
- Misuse attendance or geo-location features
- Harass or abuse other users
4. Organizational Control
Client organizations:
- Control user access and permissions
- Define workflows, approval structures, and tracking rules
- May access, review, and audit user activity within the system
Users acknowledge that work-related activity on Opscale may be monitored by their organization.
5. Intellectual Property
All intellectual property rights in the Opscale platform, including:
- Software
- Design
- Structure
- Branding
- Content
are owned exclusively by Opscale SAL.
No rights are granted except as expressly stated.
6. Service Availability
We aim to provide reliable access but do not guarantee uninterrupted service.
We may:
- Perform maintenance
- Update features
- Modify or discontinue services
without prior notice where necessary.
7. Subscription & Payment
Subscription terms are governed by separate commercial agreements between Opscale SAL and client organizations.
Failure to comply with payment terms may result in suspension or termination.
8. Data Ownership
Client organizations retain ownership of their operational data.
Opscale retains ownership of:
- The platform technology
- Aggregated, anonymized system performance data
9. Limitation of Liability
To the maximum extent permitted by law:
Opscale SAL shall not be liable for:
- Indirect or consequential damages
- Business interruption
- Data loss resulting from misuse
- Loss caused by third-party infrastructure failures
Total liability shall not exceed amounts paid by the client in the preceding 12 months.
10. Indemnification
You agree to indemnify and hold harmless Opscale SAL from claims arising out of:
- Violation of these Terms
- Misuse of the Services
- Breach of applicable laws
11. Termination
We may suspend or terminate access:
- For violation of these Terms
- For non-payment
- If required by law
Client organizations may deactivate user accounts at any time.
12. Governing Law
These Terms are governed by the laws of Lebanon, without regard to conflict-of-law principles.
Any disputes shall be subject to the jurisdiction of Lebanese courts.
13. Contact
Opscale SAL
Lebanon
Email: [email protected]